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Have Your Say

Welcome to Slag Lane Medical Centre 

Useful information:

Although it is hoped that we are returning to some normality following the Covid-19 crisis, you may still have queries re the coronavirus (Covid-19), if you do please feel free to dial 119 on your telephone keypad, when your questions will be considered and hopefully answered - calls to 119 are free from mobiles and landlines and 119 provides support in 200 different languages.  

If you need help from a British Sign Language (BSL) interpreter, use the free online 119 BSL interpreter service from SignVideo

For further information generally, please use this link to the 119 website 

https://www.nhs.uk/conditions/coronavirus-covid-19/using-the-nhs-and-other-health-services/when-to-call-119/

AskmyGP

The easiest and fastest way to get any kind of help is with askmyGP.  You can sign up with no paperwork by using the link which is shown towards the top of this page.  

  • Available 24/7 - we respond in clinical hours, 0830 hrs to 1700 hrs Monday to Friday excluding Wednesday half day. For any urgent matters please do not hesitate to call the surgery on 01942 807600.
  • We can usually get back to you within hours and, if clinically appropriate, will see you same day;  however, dependent upon the type of query please be aware our response may take up to 24 to 48 hours
  • All our registered patients are welcome, parents and carers on behalf of patients too.
  • You can name a GP if you wish (providing they are working today)
  • You may prefer a message, telephone, video or face to face response - We should stress that, once you have placed your inquiry on AMGP, you should maintain your availability until you have been contacted by the Practice as it is the responsibility of yourself to respond in a timely manner

AskmyGP means you can get help quickly for yourself, parent, child or someone who is registered with the Practice whom you care for re the following:

  • A medical problem (non emergency)
  • Medication queries (for acute or repeat prescriptions please use your SystmOne online account or email address wbccg.prescriptionsp92648@nhs.net)
  • Test results
  • Any administrative queries

If you require resetting of your on-line log on details (i.e. if you have locked your on-line account password) send an email to gp-p92648@nhs.net requesting resetting on your on-line account;  Practice staff will then arrange resetting of your account and will email you your new log on details

To request a prescription from the surgery please use either your on-line account using your usual log on details (please note on-line appointment booking has been temporarily suspended until further notice due to triage system which is being followed by Dr. Kumar in the surgery.  Additionally, you can send an email to wbccg.prescriptionsp92648@nhs.net whereupon receipt of your email Practice staff will process your request.  If you have not already signed up for electronic prescriptions, the Practice would like to ask that you do so by selecting a Pharmacy of your own choice, sending details of such to wbccg.prescriptionsp92648@nhs.net;  once we receive details of your chosen Pharmacy we will sign you up for electronic prescriptions, following which any prescriptions will go via electronic connectivity rather than you having to attend surgery to collect the prescription.

To send a general inquiry to Practice staff you can either telephone the surgery on 01942 807600 or use email address gp-p92648@nhs.net;  upon receipt of your email, Practice staff will consider/process your request.

For those ladies who are pregnant there is a useful website of https://www.rcog.org.uk/en/guidelines-research-services/guidelines/coronavirus-pregnancy/ through which you can gain useful information for you, the expectant lady, and/or your family members

When the surgery is closed if you need to seek medical advice please use the Services listed below as sometimes it may not be clinically advisable to wait until the surgery re-opens :

Telephone Wigan GP Alliance, telephone number 01942 482848 or

Leigh Walk-in Centre on 01942 483453 or

Local Pharmacy (for minor ailments)

NHS111 (by dialling the numbers 111 on your telephone keypad)

A & E Department or Emergency Services by dialling 999 (for urgent matters)

For advice on Coronavirus (Covid-119) please ring 119 on your telephone keypad (further advice given above)

We hope that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active Patient Participation Group (PPG) exists to make sure that patient needs and the services the Practice offers are always heading in the same direction.

Access & Parking

The surgery premises has access/toilet facilities for the disabled. 

The surgery has sufficient car parking space at the front of the premises for a small/limited number of cars including disabled parking space; if you are able-bodied and able to park in any of the surrounding areas/avenues where other parking spaces are available/allowable, we would be grateful if you would do this so as car parking space at the surgery premises can be available for those patients visiting the surgery who are less able-bodied. Vehicles parked on the surgery premises (or in any of the surrounding areas/avenues) are parked at your own risk.

There is a Pharmacy in close proximity to the surgery on Braithwaite Road. 

NHS UK111
(Site updated 22/08/2022)

Contact Details

Slag Lane Medical Centre

Contact Telephone

01942 807600
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website